Shipping policy

Shipping Policy

Thank you for choosing us! We’re excited to get your order to you. Please read our shipping policy for more details.

Processing Time:

• All orders are processed within 5-7 business days (excluding weekends and holidays). You will receive an email notification once your order has shipped.

Shipping Methods:

• We offer the following shipping options:
  • Standard Shipping: Delivery in 7-9 business days (domestic)
  • Expedited Shipping: Delivery in 10-12 business days (domestic)
    

Shipping Costs:

• Shipping costs are calculated at checkout based on your order size, shipping method, and delivery address.

Address Accuracy:

• Please ensure that your shipping address is correct when placing your order. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.

Delivery Times:

• Delivery times are estimates provided by the carrier. We are not responsible for any delays caused by the shipping carrier or unforeseen circumstances (such as weather events or customs processing for international orders).

Damaged or Lost Items:

• If your order arrives damaged, please contact us within 5 business days with photos of the damaged items and packaging, and we’ll assist you with a replacement or refund.
• We are not responsible for lost packages once they’ve been marked as delivered by the carrier. If you suspect a package is lost, please contact the shipping carrier directly for further assistance.

Thank you for supporting our small business! We’re committed to ensuring that your order arrives quickly and safely. If you have any questions or concerns about your order or shipping, please feel free to reach out to our customer service team at [rhinoapparelstl.com]